Email Support
Reply to any Crystallux email or write to info@crystallux.org. We respond within 4 business hours, Monday to Friday.
We respond within 4 business hours, Monday to Friday, 9am to 5pm EST. For urgent issues, please book a call.
Every Crystallux client works directly with the team that built the platform. When you email us, a real person replies. When you book a call, you talk to someone who knows your business.
Reply to any Crystallux email or write to info@crystallux.org. We respond within 4 business hours, Monday to Friday.
Book a 15-minute check-in or a 30-minute deep-dive. Every client receives weekly check-ins included in their plan.
Book a callFounding clients receive direct access to our founder for strategic questions. This benefit is preserved as long as you remain an active client.
New-client enquiries, partnership discussions, press, general questions.
Platform questions, onboarding help, and account changes. 4-business-hour response.
PIPEDA requests, data-access requests, CASL questions, regulatory enquiries. 30-day response per PIPEDA.
Responsible disclosure of security issues. See security.txt for PGP and scope.
Full street address provided on signed Master Services Agreements for courier delivery.
20 minutes, no sales deck, straight answers on fit.
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